Trust Center
Last updated: June 17, 2026
At FactoryNerve, trust is the foundation of everything we build. We maintain industry-standard certifications, follow regulatory frameworks, and continuously invest in the security and privacy of your data. This Trust Center provides a single source of truth for our compliance posture, certifications, and policies.
SOC 2
Type I — In Progress
ISO 27001
Certification — In Progress
GDPR
Compliant
DPA
Available on request
Policies & Legal Documents
Privacy Policy
How we collect, use, and protect your personal data
Terms of Service
Rules and conditions governing platform use
Cookie Policy
How cookies and similar technologies are used
Refund & Cancellation
Our refund and cancellation terms
Security
Infrastructure, encryption, and security practices
Data Retention
Data retention schedules and deletion practices
Service Level Agreement
Uptime guarantees and service credits
Data Processing Addendum
GDPR-compliant data processing terms
Acceptable Use Policy
Prohibited activities and enforcement
Sub-processors
Third-party data sub-processors we engage
Compliance Roadmap
Our planned certifications and audit milestones.
Q3 2026
- SOC 2 Type I audit commencement
- ISO 27001 Stage 1 certification
- Bug bounty program launch
Q4 2026
- SOC 2 Type I report delivery
- ISO 27001 certification completion
- HIPAA readiness assessment
Q1 2027
- SOC 2 Type II audit initiation
- PCI DSS self-assessment
- Data residency expansion — EU region
Q2 2027
- SOC 2 Type II report
- ISO 27701 (PIMS) certification
- FedRAMP readiness assessment
Additional Resources
Report a Vulnerability
Submit security concerns to our team
Request a DPA
Execute our Data Processing Addendum
Data Subject Request
Exercise your GDPR privacy rights
Security Questionnaire
Access our security documentation
Questions about our compliance posture? Email security.factorynerve.online@redvortexorg.me or contact your account manager.